Coaching within a business environment
For senior leaders, executives, managers and business owners who want a confidential space to think clearly, lead well and build stronger teams.
Coaching is about closing the gap between where you are now and where you want to be. You may have something specific in mind, or you may want help identifying it in the fog.
Organisational development and leadership
I've worked in large and global organisations across consumer goods, fashion e-commerce, retail, manufacturing, social housing and education. My work has centred on growing leadership capability, shaping strategy, vision, values and culture, and building a culture of continuous improvement through performance management.
I work closely with senior stakeholders to understand what matters to their part of the business, and how development can add real value.
Learning and development
- Led customer service training across multiple fast-growing fashion brands, building inductions and training packages with a creative team around the training cycle
- Implemented learning management systems that changed how whole organisations train, including an online Health & Safety induction for store teams at a national retailer
- Coached colleagues to write their own course materials, so that learning stayed with the business
Introducing coaching to organisations
My MSc in Human Resource Management and Development focused on introducing coaching into an organisation. It taught me to apply theory in practice, and it's why I think carefully about how coaching can fit into a culture so that it lasts.
Diversity, inclusion and belonging
I've worked alongside a Diversity, Inclusion and Belonging Lead to champion a diverse workforce throughout the employee life cycle, and I've supported BOOST as a Change Agent.
BOOST is an organisational change programme that aims to challenge and address the under-representation of ethnically diverse colleagues at leadership level in the housing sector, and to remove the barriers these employees face when advancing into senior roles. Its long-term mission is to create ethnically diverse leadership teams across social housing providers in Greater Manchester, so they can better serve the communities they work in. It is delivered through a Knowledge Transfer Partnership between Greater Manchester Housing Providers and Manchester Metropolitan University.
Speaking and hosting
I've been compère at product launches, national competitions and creative look-and-learn sessions featuring industry expert spotlights, at hair and fashion industry shows in London, Manchester and Scotland, in front of large audiences. I'm comfortable holding a room, and that helps me coach others to communicate with presence and confidence.
Independent businesses and SMEs
My family runs a small business, and I've supported many SMEs and independents across the country. I coach business owners, managers and individuals on building better teams, communicating with confidence, growing services and sales, and inspiring creativity in themselves and their salon environments.
What we might work on
- Stepping up as a leader and handling difficult conversations
- Finding the real challenge behind the one you think you have
- Making decisions with confidence
- Preparing for a promotion, a new role or a career change
- Building a better team, with clearer roles and stronger communication
- Communicating with presence, in meetings, on stage or in front of clients
- Growing your services and building confidence in sales
- Creating teams where people feel they belong
My experience
- 20 years in organisational development and learning across large and global organisations
- Implemented learning systems and led training across multiple fast-growing brands
- Masters dissertation on building a coaching culture; trained colleagues to coach peer to peer
- Diversity, inclusion and belonging work, including supporting BOOST as a Change Agent
- Supported SMEs and independents across the country; compère at national industry events
Qualifications and training
- MSc, Human Resource Management and Development
- ILM Level 7 Executive Coaching (in progress)
- EMCC accreditation with supervision (in progress)
- Accredited INSIGHTS practitioner
What clients say
Your coaching made my 1:1 session land with so much intentional impact. It allowed me to show that I am still very ambitious and able to demonstrate stand-out capabilities in a different way. The boss was extremely impressed.
Coaching client, corporate sector
What colleagues say
An outstanding learning and development practitioner. She implemented our new Learning Management System and coached colleagues to write their own course materials.
People Director, retail
She has the passion to bring out the very best in you. Not only a great manager but a fantastic leader.
Former team member, fashion e-commerce
A dedicated learning professional who seeks to build skills and capability, and works with stakeholders to understand how to add value.
HR leader, People and Culture
How it works. Coaching is led by you, with a complimentary discovery call first. See how the coaching process works.
Other ways I coach: Coaching for personal development and growthCoaching within a sports environment
Step through the door
Curious? Let's have a conversation.
No pressure, no obligation. Tell me a little about what you'd like support with and I'll reply personally.